Website Terms & Conditions

Welcome to Ceiiroxa™.

Ceiiroxa™ is operated by Christy Dawn LLC. These Website Terms & Conditions govern your access to and use of our online store, including the website, product pages, checkout features, customer account functions, written content, photographs, graphics, promotions, and other services made available through the Ceiiroxa™ website.

Throughout these Terms, references to “Ceiiroxa™,” “we,” “our,” or “us” refer to Christy Dawn LLC in connection with the operation of the Ceiiroxa™ store.

The term “you” refers to any visitor, customer, account holder, or other person using our website or related services.

Please read these Terms before using the website or placing an order.

By accessing the Ceiiroxa™ website, creating an account, purchasing merchandise, or otherwise using our online services, you agree to be bound by these Terms together with any policies referenced on the website.

If you do not agree with these Terms, please discontinue use of the website and Services.

1. Using the Ceiiroxa™ Store

Our website is provided for lawful personal shopping, product discovery, customer support, and related purposes.

By using the website, you represent that you have reached the legal age of majority applicable in your place of residence or otherwise have the legal authority required to use the Services.

If you permit a minor under your supervision to access the website through your device or account, you are responsible for that use to the extent permitted by applicable law.

You may not use the Ceiiroxa™ website for any unlawful, fraudulent, abusive, or unauthorized purpose.

2. Customer Information & Account Responsibility

Certain features of our store may require you to provide information such as:

  • Your name

  • Email address

  • Telephone number

  • Shipping address

  • Billing information

  • Payment-related information

  • Account credentials

  • Other information reasonably required to complete an order

You agree that information submitted through the Ceiiroxa™ website will be accurate, current, and complete.

If information changes, you are responsible for updating it where the website provides that ability or contacting us when assistance is required.

Account Security

If you create a customer account, you are responsible for maintaining the confidentiality of your login information.

You are also responsible for activity occurring through your account unless applicable law provides otherwise.

Please contact us if you believe your account credentials have been compromised or used without authorization.

Customer accounts may not be sold, transferred, rented, or intentionally shared for unauthorized commercial purposes.

3. Our Collection & Product Presentation

Ceiiroxa™ offers fashion and apparel designed around modern silhouettes, refined details, versatile styling, and contemporary interpretations of classic womenswear.

We make reasonable efforts to present product information clearly, including information such as:

  • Product names

  • Available colors

  • Garment descriptions

  • Design details

  • Pricing

  • Available options

  • Product imagery

  • Styling information

However, online presentation has inherent limitations.

Color & Display Differences

The color of a garment displayed on your screen may differ slightly from its appearance in person.

This can result from factors including:

  • Monitor settings

  • Screen brightness

  • Device type

  • Photography lighting

  • Image processing

  • Fabric texture

  • Viewing environment

Accordingly, we cannot guarantee that every device will reproduce a product color with complete accuracy.

Fit, Proportion & Appearance

The appearance and fit of clothing may vary depending on:

  • Body proportions

  • Personal fit preference

  • Garment construction

  • Fabric behavior

  • Styling

  • Selected size

Product photographs are intended to help illustrate the general design and appearance of the merchandise.

They do not guarantee that a garment will fit or appear exactly the same on every customer.

We encourage customers to review the available product description and sizing information before ordering.

4. Availability of Merchandise

Fashion collections naturally change over time.

A product displayed on the Ceiiroxa™ website may become:

  • Temporarily unavailable

  • Available only in selected options

  • Restocked

  • Revised

  • Repriced

  • Discontinued

Displaying a product on the website does not guarantee indefinite availability.

We may limit quantities available for purchase when reasonably necessary.

We may also withdraw or discontinue merchandise without prior notice.

5. Placing an Order

Submitting an order through the Ceiiroxa™ website represents an offer to purchase the merchandise listed in your checkout.

Receiving an automated order acknowledgment does not necessarily mean that every part of the order has been finally accepted or fulfilled.

Orders remain subject to matters such as:

  • Successful payment authorization

  • Product availability

  • Order verification

  • Shipping availability

  • Fraud-prevention review

  • Accurate customer information

Ceiiroxa™ reserves the right to accept, refuse, limit, or cancel an order where reasonably necessary and subject to applicable law.

6. Please Review Your Order Carefully

Before submitting payment, customers should review:

  • Product selection

  • Color or other available options

  • Quantity

  • Shipping address

  • Billing details

  • Contact information

  • Order total

We begin preparing orders shortly after they are submitted.

As explained in our Shipping Policy, requests for changes or cancellations should be sent as soon as possible and within the stated order-change period.

Once an order has entered active processing or fulfillment, changes may no longer be possible.

7. Personal Purchases & Resale

Products purchased through the Ceiiroxa™ consumer store are intended primarily for personal use unless we expressly agree otherwise.

You may not use the website to place orders for unauthorized commercial resale, fraudulent purchasing activity, inventory manipulation, or other conduct inconsistent with normal consumer purchasing.

We may reasonably limit quantities or refuse orders that appear to be placed for unauthorized resale or misuse of the store.

8. Prices, Promotions & Checkout Totals

Product prices are displayed on the website and may change from time to time.

Unless otherwise stated, the price applicable to an accepted order is the price presented during checkout at the time the order is submitted.

Prices and promotional offers may be changed, suspended, or discontinued without prior notice before an order is completed.

A previous price does not guarantee that the same price will be offered in the future.

Additional Charges

Unless specifically stated otherwise during checkout, displayed product prices may not include:

  • Shipping charges

  • Applicable sales taxes

  • Customs duties

  • Import taxes

  • Customs-processing charges

  • Other destination-specific government fees

Any applicable amounts presented by Ceiiroxa™ during checkout will be included in the order total shown before purchase.

For international shipments, additional destination-country charges may apply as described in our Shipping Policy.

9. Payments

Customers must provide valid and accurate payment information when completing a purchase.

Payment methods available for a particular transaction will be displayed during checkout.

As described in our Payment Information page, transactions may be processed through authorized third-party payment providers.

Ceiiroxa™ does not intend to retain customers' complete credit or debit card numbers as part of ordinary transaction processing.

Payment approval may also depend on authorization by your bank, card issuer, PayPal, or applicable payment provider.

10. Pricing or Product Information Errors

Although we work to keep the store accurate, occasional errors may occur.

Examples may include:

  • Incorrect prices

  • Incorrect promotional information

  • Typographical errors

  • Incorrect product descriptions

  • Availability errors

  • Technical display problems

If we identify a material error before an order is completed or fulfilled, we reserve the right, subject to applicable law, to:

  • Correct the information

  • Update the affected page

  • Contact the customer for clarification

  • Decline or cancel the affected order

  • Issue an appropriate refund when payment has already been collected for an order that is cancelled

Correcting an obvious website error does not require us to continue displaying inaccurate information.

11. Shipping & Delivery

Orders are prepared and delivered according to our separately published Shipping & Delivery Policy.

Estimated delivery dates are provided for planning purposes and are not absolute guarantees.

Shipping may be affected by circumstances such as:

  • Carrier delays

  • Customs processing

  • Weather

  • Transportation disruptions

  • Holiday volume

  • Local delivery conditions

  • Other circumstances outside our reasonable control

Customers are responsible for providing an accurate and complete delivery address.

Lost or Damaged Shipments

The handling of damaged packages and shipments confirmed lost in transit is governed by our Shipping & Delivery Policy.

Nothing in these Terms is intended to remove any non-waivable rights or remedies provided to consumers under applicable law.

12. Returns, Exchanges & Refunds

Eligible purchases may be returned in accordance with the separately published Returns, Exchanges & Refunds Policy.

That policy explains matters including:

  • Return eligibility

  • Applicable return windows

  • Condition requirements

  • Return authorization

  • Damaged or incorrect merchandise

  • Refund processing

  • Exchange procedures

Customers should review that policy before sending merchandise back.

Unauthorized returns may not be processed.

13. Privacy & Personal Information

Use of personal information associated with the Ceiiroxa™ website is described in our Privacy & Personal Information Notice.

That notice explains the categories of information we may collect, how information may be used, cookies and similar technologies, service providers, communications, and available privacy choices.

By using our Services, you acknowledge that personal information will be handled according to the practices described in the applicable Privacy Notice and relevant law.

14. Ownership of the Ceiiroxa™ Experience

The visual and written identity of Ceiiroxa™ represents a significant part of our brand.

Unless otherwise indicated, website materials may include proprietary or licensed:

  • Ceiiroxa™ trademarks

  • Logos

  • Brand graphics

  • Product photographs

  • Fashion imagery

  • Product names

  • Product descriptions

  • Written copy

  • Page layouts

  • Illustrations

  • Icons

  • Design elements

  • Website content

These materials are protected, as applicable, by copyright, trademark, and other intellectual property laws.

Permitted Personal Use

You may access and view our website for your own lawful, non-commercial shopping and informational purposes.

Except where expressly permitted, you may not:

  • Copy our website for commercial use

  • Republish product photography

  • Reproduce Ceiiroxa™ branding

  • Modify and redistribute our content

  • Sell copies of our creative materials

  • Use our trademarks in a misleading manner

  • Present our content as belonging to another business

  • Use our materials to imply an unauthorized partnership or endorsement

Nothing on the website grants you ownership of Ceiiroxa™ intellectual property.

15. Third-Party Services

Some parts of the Ceiiroxa™ shopping experience may involve independent third parties.

These may include providers involved in:

  • Payment processing

  • Shipping

  • Analytics

  • Advertising

  • Website functionality

  • Social media

  • Customer communications

The website may also contain links that take you to independently operated websites.

A third-party website is governed by its own terms, privacy practices, security procedures, and policies.

Ceiiroxa™ is not responsible for independently operated third-party content or practices merely because a link or integration appears on our website.

Customers should review third-party terms where appropriate before using those services.

16. Optional Third-Party Tools

From time to time, certain website functions may depend on tools made available by third-party technology providers.

We may not control every aspect of those services.

Where an optional third-party feature is provided, your use of it may also be subject to the provider's own conditions.

Use such features according to your own preferences and the terms presented by the applicable provider.

17. Comments, Suggestions & Feedback

We welcome thoughtful customer feedback about Ceiiroxa™ products and the shopping experience.

If you voluntarily submit ideas, comments, suggestions, or similar feedback to us, you represent that you have the right to provide that material.

You also agree that your submission will not intentionally:

  • Violate another person's intellectual property rights

  • Contain unlawful material

  • Impersonate another person

  • Contain malicious code

  • Misrepresent its source

Unless otherwise agreed in writing, unsolicited feedback may be used by Ceiiroxa™ for legitimate business purposes without an obligation to compensate the sender.

This provision does not transfer ownership of personal information and does not override our Privacy Notice.

18. Responsible Use of Our Website

Ceiiroxa™ may only be used for lawful purposes.

You must not use or attempt to use our Services to:

Break the Law

Engage in activity that violates applicable laws, regulations, or lawful rights of another person.

Violate Intellectual Property Rights

Copy, misuse, distribute, or exploit protected materials without appropriate authorization.

Interfere With Website Security

Attempt to:

  • Circumvent security systems

  • Gain unauthorized access

  • Probe vulnerabilities

  • Introduce malware

  • Disrupt website availability

  • Interfere with checkout or payment functionality

Misuse Personal Information

You may not collect, scrape, obtain, or use another person's personal information unlawfully.

Engage in Fraud or Misrepresentation

You may not impersonate another person, submit intentionally false information, or attempt fraudulent transactions.

Spam or Phish

The website may not be used to distribute unsolicited bulk communications, phishing material, malicious links, or deceptive requests for information.

19. Automated and Abusive Activity

You may not use bots, scripts, scraping tools, automated purchasing systems, or similar technologies in a manner that:

  • Interferes with normal website operation

  • Circumvents product limits

  • Creates excessive server demand

  • Collects protected content without permission

  • Attempts unauthorized account access

  • Disrupts another customer's shopping experience

Reasonable search-engine indexing and technologies expressly authorized by Ceiiroxa™ are not prohibited by this provision.

20. Suspension or Restriction of Access

If we reasonably believe the website is being used in violation of these Terms, we may take proportionate measures such as:

  • Restricting access

  • Suspending an account

  • Cancelling unauthorized activity

  • Refusing future transactions

  • Terminating account access

Where appropriate, these actions may be taken without advance notice.

Termination or suspension does not eliminate obligations that arose before access was restricted.

Provisions that by their nature should continue after termination—including provisions concerning intellectual property, payment obligations, disclaimers, and liability—may continue to apply.

21. Website Availability

We aim to keep the Ceiiroxa™ online store available and functional, but no online service can be guaranteed to operate continuously.

The website may occasionally be unavailable because of:

  • Maintenance

  • Software updates

  • Hosting interruptions

  • Network problems

  • Security work

  • Technical failures

  • Circumstances outside our reasonable control

We may modify, suspend, or discontinue particular website functions when reasonably necessary.

22. No Guarantee of Error-Free Operation

To the extent permitted by applicable law, Ceiiroxa™ does not guarantee that:

  • Website access will always be uninterrupted

  • Every technical feature will always function without error

  • Every website defect will be corrected immediately

  • Third-party services will remain continuously available

This does not affect obligations that cannot legally be excluded.

23. Product & Service Disclaimers

To the maximum extent permitted by applicable law, the website and Services are provided on an “as available” and “as is” basis except where an express obligation is stated in these Terms or another applicable Ceiiroxa™ policy.

Nothing in these Terms is intended to exclude any warranty, guarantee, consumer remedy, or other right that cannot lawfully be excluded or limited.

Where applicable law provides mandatory consumer protections, those protections continue to apply.

24. Limits on Liability

To the fullest extent permitted under applicable law, Christy Dawn LLC, Ceiiroxa™, and their applicable officers, employees, affiliates, service providers, or agents will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising solely from use of the website or Services where such liability may legally be limited.

Any limitation described in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms is intended to limit liability where applicable law prohibits such limitation.

25. Your Responsibility for Misuse

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from your unlawful misuse of the Ceiiroxa™ Services, your material violation of these Terms, or your infringement of another person's rights.

Any indemnification obligation will apply only to the extent legally enforceable in the relevant jurisdiction.

26. Consumer Rights Remain Applicable

These Terms are intended to govern use of our website without removing statutory rights that customers may have under applicable consumer protection law.

Where a provision of these Terms conflicts with a mandatory consumer protection rule that cannot legally be waived, the applicable mandatory rule will control to the extent of that conflict.

27. Governing Law

Except where applicable consumer law requires otherwise, these Terms and your use of the Ceiiroxa™ Services are governed by the laws of the State of California, without giving effect to conflict-of-law principles that would require application of another jurisdiction's law.

Any dispute relating to these Terms will be handled by a court or other forum having lawful jurisdiction over the dispute.

Nothing in this provision is intended to prevent a consumer from exercising a right regarding jurisdiction or venue that cannot legally be waived.

28. If One Provision Cannot Be Enforced

If a court or other authority with jurisdiction determines that a particular provision of these Terms is invalid or unenforceable, that provision will be interpreted or limited to the extent reasonably necessary.

The remaining provisions will continue in effect to the extent permitted by law.

29. No Waiver by Delay

If Ceiiroxa™ does not immediately enforce a provision of these Terms, that does not necessarily mean that we have permanently waived the right to enforce it later.

Any waiver must apply only to the specific circumstances for which it is given unless otherwise required by law.

30. Relationship With Other Ceiiroxa™ Policies

These Terms should be read together with the policies published elsewhere on the Ceiiroxa™ website, including our:

  • Privacy & Personal Information Notice

  • Shipping & Delivery Policy

  • Returns, Exchanges & Refunds Policy

  • Secure Checkout & Payment Information

Where a more specific policy governs a particular operational issue, that specific policy may provide additional details applicable to the transaction.

31. Changes to These Terms

Our store, collections, website functionality, and business practices may evolve.

We may revise these Terms from time to time.

When changes are made, the updated Terms will be posted on the website and the Last Updated date will be revised accordingly.

Changes apply from the effective date of the updated version, subject to applicable law.

Your continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms where such acceptance is legally valid.

32. Questions About These Terms

If you have a question about these Terms or their application to your use of the Ceiiroxa™ store, please contact our customer care team.

Ceiiroxa™ Customer Care

Email: service@ceiiroxa.com
Phone: (310) 450-7500

Christy Dawn LLC
1531 Abbot Kinney Blvd
Venice, CA 90291
United States

When contacting us about an existing purchase, please include your order number when available.

Please do not send complete credit card numbers or other sensitive payment credentials through ordinary customer service email.

The Ceiiroxa™ Standard

Ceiiroxa™ was created around a simple approach to modern dressing: thoughtful form, restrained detail, and clothing designed to feel distinctive without becoming excessive.

We bring the same principle to the way our online store operates.

Clear product information.

Straightforward purchasing.

Responsible use of customer information.

Transparent store policies.

And terms designed to explain the relationship between our customers and our business without unnecessary complication.

Ceiiroxa™ — Classic Form, Artful Detail.