Personal Information

At Ceiiroxa™, operated by Christy Dawn LLC, we believe trust should extend beyond the clothing you choose from us.

When you browse our collection, place an order, subscribe to updates, or contact our customer care team, certain personal information may be collected so that we can provide the services you request and maintain a secure, functional online shopping experience.

This Privacy Notice explains what information may be collected through the Ceiiroxa™ website, why we use it, when it may be shared with service providers, and the choices available to you.

By accessing or using our website and related services, you acknowledge the practices described in this Privacy Notice.

1. Information Connected With Your Visit

The type of information we receive depends on how you interact with Ceiiroxa™.

Some information is provided directly by you, while other information may be collected automatically when you browse our website.

Information You Choose to Provide

You may provide personal information when you:

  • Place an order

  • Enter shipping or billing information

  • Create or use a customer account

  • Subscribe to promotional emails or brand updates

  • Contact customer care

  • Ask a question about a product or existing order

  • Submit information through forms available on our website

Depending on the interaction, this information may include:

  • Your name

  • Email address

  • Telephone number

  • Shipping address

  • Billing address

  • Order information

  • Product selections

  • Customer service correspondence

  • Payment-related information handled by our payment providers

Payment credentials are processed through secure payment services and are not intended to be retained by Ceiiroxa™ as complete credit or debit card records.

2. Information Collected During Browsing

When you visit the Ceiiroxa™ website, certain technical information may be collected automatically through cookies, similar technologies, or standard website operations.

This may include:

  • Internet Protocol (IP) address

  • Device type

  • Browser type

  • Operating system information

  • Website activity

  • Pages viewed

  • Interaction with site features

  • Cookie and related tracking information

This information can help us understand how visitors use the site, identify technical issues, support website functionality, and improve the overall shopping experience.

3. Why We Use Personal Information

Personal information may be used for several operational and customer-related purposes.

Order Processing

Information may be used to:

  • Confirm a purchase

  • Process an order

  • Arrange shipment

  • Provide delivery-related information

  • Send transactional updates

  • Respond to order questions

  • Assist with returns or other post-purchase inquiries

Customer Service

When you contact Ceiiroxa™, we may use the information you provide to understand your request, identify the relevant order, and respond appropriately.

Website Experience

Information about browsing and customer activity may help us understand how our website is used and improve:

  • Navigation

  • Product presentation

  • Site performance

  • Product discovery

  • Customer experience

Where applicable, information may also be used to personalize certain content or product recommendations.

Communications

If you choose to receive marketing communications, we may use your contact information to send:

  • Collection announcements

  • Brand updates

  • Promotional offers

  • Product information

  • Other Ceiiroxa™ marketing messages

You may unsubscribe from promotional email communications at any time using the unsubscribe option provided in those messages.

Security and Fraud Prevention

Information may also be used to help:

  • Protect customer accounts

  • Review unusual transactions

  • Reduce fraudulent activity

  • Maintain website security

  • Protect the integrity of our checkout and ordering systems

4. How Payment Information Is Protected

Financial information requires additional care.

Ceiiroxa™ uses authorized payment processing services to handle payment transactions.

Sensitive payment information is transmitted through secure checkout systems using encryption technology intended to protect the information while it is being processed.

Card Information

Ceiiroxa™ does not retain complete credit or debit card details after the transaction is processed.

Payment authorization and processing are handled through the applicable payment provider or payment gateway.

Limited Internal Access

Personal information maintained within our business systems is intended to be accessible only to authorized personnel who require it for legitimate operational purposes.

5. When Information May Be Shared

Ceiiroxa™ does not sell, rent, or trade personal information as described in this policy.

However, certain information may need to be shared with service providers that help us operate the online store and fulfill customer requests.

These may include providers involved in:

  • Website operations

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer communications

  • Website analytics

  • Marketing support

  • Advertising services

  • Fraud prevention

  • Technical infrastructure

These providers may receive information necessary to perform the services they provide.

6. Advertising and Marketing Technologies

Like many online stores, Ceiiroxa™ may work with advertising or marketing service providers that use technologies such as:

  • Cookies

  • Pixels

  • Tags

  • Similar tracking technologies

These technologies may help measure advertising effectiveness, understand customer interactions, or present advertising that may be more relevant to visitors.

Service providers referenced in connection with these activities may include:

Meta

Meta services may include platforms such as Facebook and Instagram.

Meta maintains its own privacy policies and controls regarding how information is handled through its services.

Google

Google services may be used in connection with analytics, advertising, or other website-related functions.

Google maintains its own privacy practices and account or advertising controls.

Where available, users may manage personalized advertising preferences through the settings offered directly by those platforms.

AppLovin

We may work with advertising and measurement partners, including AppLovin Corporation, to help measure advertising performance, understand interactions with our website, deliver relevant advertising, and improve advertising services.

When AppLovin technology is enabled on our website, certain device, browser, shopping interaction, advertising, and related information may be collected or shared with AppLovin in accordance with applicable privacy laws and user consent choices.

We do not intentionally provide AppLovin with sensitive personal information for advertising purposes.

For more information about AppLovin’s collection and use of your information, visit:
https://legal.applovin.com/privacy

7. Cookies and Similar Technologies

Cookies are small data files that may be stored on your browser or device when you visit a website.

Ceiiroxa™ may use different types of cookies to support the operation of the store.

Essential Cookies

These cookies help support basic website functions such as:

  • Shopping cart activity

  • Checkout

  • Navigation

  • Session management

  • Website security

Some website functions may not operate correctly without them.

Performance and Analytics Cookies

These technologies may help us understand:

  • How visitors navigate the website

  • Which pages are viewed

  • How site features are used

  • Where technical or usability improvements may be needed

Marketing Cookies

Where used, marketing cookies may support advertising measurement or personalized advertising through applicable service providers.

8. Managing Cookies

Most browsers allow users to control cookies through browser settings.

Depending on your browser, you may be able to:

  • View stored cookies

  • Delete existing cookies

  • Block certain cookies

  • Restrict future cookie activity

Please note that disabling essential or functional cookies may affect parts of the Ceiiroxa™ website.

For example, shopping cart, account, checkout, or other store functions may not operate as intended if certain cookies are blocked.

9. External Websites and Third-Party Services

The Ceiiroxa™ website may occasionally contain links to websites, platforms, or services operated by third parties.

Once you leave our website, the privacy practices of those external services are governed by their own policies.

Ceiiroxa™ is not responsible for the privacy practices, content, or security procedures of independently operated third-party websites.

We encourage customers to review the applicable privacy information before submitting personal information to another website or service.

10. California Online Privacy Information

In connection with California Online Privacy Protection Act considerations described in this policy, Ceiiroxa™ provides customers and visitors with information about our privacy practices.

Our approach includes the following:

  • Visitors may browse publicly available portions of the website without creating a customer account

  • This Privacy Notice is made available through the Ceiiroxa™ website

  • Material updates to this Privacy Notice will be reflected on this page

  • Customers may contact us to request review, correction, or updating of personal information associated with them

  • We recognize browser-based Do Not Track signals as described below

11. Do Not Track Signals

Some browsers provide a Do Not Track (DNT) setting that allows users to express a preference regarding certain tracking activities.

As stated in this policy, Ceiiroxa™ respects enabled DNT browser signals and does not intentionally track users who have activated that setting in their browser.

The behavior of third-party platforms or services may be governed by their own systems and privacy practices.

12. Children’s Information

Ceiiroxa™ is not intended to knowingly collect personal information from children under the age of 13.

We do not knowingly seek personal information from children in this age group.

If we become aware that personal information from a child under 13 has been collected, we will take steps to remove that information.

A parent or legal guardian who believes that a child has provided personal information to Ceiiroxa™ may contact us using the information listed at the end of this Privacy Notice.

13. Protecting Information

We take reasonable measures intended to support the security of information handled through our website and business systems.

These measures include practices such as:

  • Secure payment processing

  • Encryption during sensitive data transmission

  • Controlled access to personal information

  • Use of authorized payment and service providers

  • Monitoring intended to help protect website and transaction security

No online system can eliminate every possible security risk, but we work to maintain safeguards appropriate to the information handled through our store.

14. Data Breach Notification

If a data security incident occurs and customer information is affected, Ceiiroxa™ will take appropriate steps to review and address the incident.

As described in this policy:

  • Affected users will be notified by email within 7 business days

  • A notice will also be posted on the Ceiiroxa™ website

Notification will be based on the information available regarding the incident and the affected users.

15. Email and Brand Communications

Email addresses may be collected for transactional or promotional purposes.

Transactional Messages

We may send messages related to:

  • Order confirmation

  • Shipping

  • Delivery

  • Customer service

  • Other activity associated with a transaction

Promotional Messages

If you have chosen to receive marketing communications, promotional emails may include:

  • New collection announcements

  • Product releases

  • Brand news

  • Promotional offers

  • Other Ceiiroxa™ communications

Promotional messages will be identifiable as marketing communications where applicable.

Every eligible promotional email will provide a method to unsubscribe.

We will honor opt-out requests submitted through the available unsubscribe process.

16. Your Privacy Choices

Depending on how you interact with our website, you may have several ways to control information or communications.

You may:

  • Contact us to review personal information

  • Request corrections or updates to personal information

  • Unsubscribe from promotional email communications

  • Adjust cookie controls through your browser

  • Use available privacy or advertising controls offered by third-party platforms

Please remember that restricting cookies may affect some website features.

17. Keeping Your Information Accurate

Accurate customer information helps us process orders and communicate effectively.

If information associated with your order or customer account changes, you may contact Ceiiroxa™ customer care regarding available options for correction or updating.

For order-related requests, including your order number may help our team locate the relevant information more efficiently.

18. Changes to This Privacy Notice

Our online store, technologies, and business practices may evolve.

When this Privacy Notice is updated, the revised version will be published on this page.

The Last Updated date shown at the beginning of the policy identifies the version currently presented on the website.

We encourage visitors to review this page periodically for information about our privacy practices.

19. Privacy Questions and Customer Requests

If you have questions about this Privacy Notice, the personal information associated with your interactions with Ceiiroxa™, or the way information is handled through our store, you may contact us.

Ceiiroxa™ Privacy & Customer Care

Email: service@ceiiroxa.com
Phone: (310) 450-7500

Christy Dawn LLC

When contacting us regarding an existing purchase, please include your order number when available.

For privacy-related requests, please provide enough information for us to understand the nature of your inquiry without sending sensitive financial information such as your complete credit or debit card number.

Our Approach to Privacy

At Ceiiroxa™, a considered shopping experience includes more than thoughtfully designed clothing.

It also means providing customers with clear information about how personal data may be used when browsing, ordering, and communicating with us.

We aim to keep those practices understandable, responsible, and consistent with the understated approach that defines the Ceiiroxa™ experience.

Ceiiroxa™ — Classic Form, Artful Detail.